How to Change Medicare Plans
The step-by-step process for changing any Medicare plan.
Are you considering making a change to your Medicare insurance plan
Are you the type of client that wants to know more about the potential “what ifs” of changing Medicare plans before you enroll and/or choose a specific Medicare plan type? Maybe you would also like a step-by-step process guiding you through the process of changing each plan type? I would too! The process of how to change Medicare plans can be intimidating for many clients. Whether it be how to change Medicare Supplement Plans, how to change Medicare Advantage Plans, and/or how to change Medicare Prescription Drug Plans, I will mentor you through the process.
Obstacles such as trusting the agent, the application process, waiting for the enrollment confirmation, and/or cancelling your current plan(s) can be stressful. Let’s create a plan of action for the process of changing plans, so you’re comfortable throughout the transition.
Establishing a timelines and outlining the process of how to change Medicare plans are examples of best practices we use to ensure clients understand the expectations of the transition process. I want my clients to be able to anticipate the timing of how to change Medicare plans and what to expect along the way.
Best practices for changing all Medicare plans
The floowing best practices apply to making changes to all three Medicare plan types– How to change Medicare Supplement Plans, how to change Medicare Advantage Plans, and/or how to change Medicare Prescription Drug Plans.
Understanding the process and outlining the timing of the change for any Medicare plan will allow you to be more confident with your decision when it comes to choosing a new plan option. Not only when you decide to transition plans, but I believe you should know your options before enrolling in your first Medicare plan. This may sway your decision to start in a Medicare Supplement Plan versus a Medicare Advantage Plan.
Lower your Medicare Supplement Plan premium- guaranteed-issue.
Within 60 days of your birthday, use the California Birthday Rule to move to any carrier with a lower premium while keeping exactly the same coverage and access to your physicians. No health questions asked!
For example, Plan G to Plan G from company “X” to company “Y” and pay $20-45 less per month. Guaranteed-issue move within 60 days of your birthday!
How to change a Medicare Supplement Plan
The process of how to change Medicare Supplement Plans can be a very simple transition, or may take a few extra steps to accomplish the transition. This depends on whether or not your ability to transition is considered guaranteed-issue and/or you have an “open” window to make the change. These processes of changing Medicare Supplement Plans will assume you’ve already made a Medicare Supplement Insurance Plan selection before or during your guaranteed-issue period within 6 months of enrolling in Part B of Medicare. These best practices for changing plans does not necessarily apply to someone who is newly eligible to Medicare and enrolling for the first time (obviously). However, why not clarify how and when you’re eligible to change plans before making an enrollment choice? If you’re already in a plan, you’re likely here to view your options/process for changing plans. Let’s get started and walk you through the process!
If you have guaranteed-issue rights, meaning you currently have a Medicare Supplement Plan and are seeking to move insurance carriers during your California Birthday Rule, or happen to have SEP status, the transition is very straightforward. Knowing you will be guaranteed-issue (accepted) into the new insurance carrier’s plan type is very reassuring for my clients. With guaranteed-issue rights, we can confidently enroll you, knowing the enrollment will be accepted. There is essentially, no risk to making the move, other than completing the application process correctly and submitting the proper forms on time.
View the California Birthday Rule for Guaranteed Issue from an unbiased, CA based 501c3 non-profit if you would like additional resources to confirm my site’s content. Although my content is accurate and I believe it often times provides you with more detail from my perspective as a broker, I believe you deserve outside resources to confirm what I’m saying is true, accurate, reliable, etc.
If you are not guaranteed issue, meaning you will be subject to medical underwriting (health questions being asked on the application), the process can be stressful not knowing if you’ll be accepted into the plan. This is common among clients who currently do not have a Medicare Supplement Plan and/or are applying outside their guaranteed-issue enrollment window, and/ or do not have a SEP for guaranteed-issue into a Medicare Supplement Plan. Without guaranteed-issue rights, the application process will take longer, as you’ll need to wait on the approval or denial to be determined through the underwriting process. Regardless of the final outcome, it’s best to apply an organized timeline to the enrollment process. This way, we can anticipate and plan for the next step– whether the final result is an approval or denial of coverage.
Regardless of your status (guaranteed-issue or not), it is best to take the same steps when transitioning to a new Medicare Supplement Plan.
The steps to change a Medicare Supplement Plan with Guaranteed-Issue
As I mentioned before, how to change a Medicare Supplement Plan with guaranteed-issue is very simple using the California Birthday Rule. For example, moving from the same Medicare Supplement Plan letter to same Medicare Supplement Plan letter with a new insurance company offering the same coverage at a lower premium. Win-win!
First – Shop all like Medicare Supplement Plans (same plan letter) within a 60 day window of your birthday (the exact day of your birthday, plus 60 days). For example, shop Plan G vs. all other Plan G’s or shop Plan N vs all other Plan N’s.
Second – Apply with the new carrier. Skip medical underwriting section (health questions). Noting your guaranteed-issue rights which you qualify for having a current Medicare Supplement Plan and transitioning to a like plan with the same coverage with a new insurer with lower premiums. Set the date out the 1st of the following month, or the month after to give yourself even more of transition cushion for new cards and payment processes to be updated. (Ie. birthday is June 17th, set new start date for July 1 or August 1). The decision to start coverage the 1st of the month after your birthday or the 1st of the 2nd month following your birthday will be up to you.
Third – Wait for confirmation. Usually, 3-7 days since there is no underwriting process. I can email you a confirmation from my broker portal so you have proof before cancelling the older more expensive Medicare Supplement Plan. This will reassure you of your acceptance into the same plan coverage with the new carrier offering lower premiums in your ZIP code at your age. I can provide you government issue proof of your right to guaranteed-issue as this will assure you of your right to the Medicare Supplement Plan with lower premiums.
Fourth – Cancel your current Medicare Supplement Plan via fax. Fax cancellation showing the date of cancellation as the last day of the month prior to your new coverage start date (signed and dated). For example, the new plan is confirmed for a July 1st start date. We cancel your current Medicare Supplement Plan with higher premiums on the last day of the month (June 30th). There is no lapse in coverage. Continue seeking medical care with Original Medicare as your primary insurance and your Medicare Supplement plan as the secondary policy. The new policy kicks in on the 1st and continues to provide you with same coverage.
Lastly, continue using Medicare as the primary just as you had before. Your Medicare being the primary insurer of your health coverage will never be changed or altered in this process. We’re only changing the secondary “supplement” or the “trailer” following medicare wherever it goes. Your access to physicians, providers, etc. has never changed. Medicare continues to be primary with your new Medicare Supplement Plan. You likely saved $300-$500 for the year in premiums and continue to have the same coverage. Win-win!
The steps to change a Medicare Supplement Plan without Guaranteed-Issue
In this scenario, we are assuming you do not have a current Medicare Supplement Plan. You may have failed to apply during your guaranteed-issue window when you were first eligible for Medicare, or you may be attempting to transition from a Medicare Advantage Plan to a Medicare Supplement Plan after being in the plan for a couple years after realizing it isn’t what you expected. Regardless of why, the fact is, you’ll likely need to go through medical underwriting (health questions asked) if you do not have a SEP to bypass the approval process.
First – Shop Medicare Supplement Plans for your age/ ZIP code so you can choose to apply with the carrier that has the best rates for the level of coverage you are applying for.
Second – Apply for the coverage (ie. Plan G or Plan N). Regardless of the plan coverage choice, aka. plan letter, the same underwriting process applies for acceptance into the plan. The health questions asked are the same on the application for Plan G as they are for say, a lower tier plan, Plan N. I recommend starting with Plan G and if you ever want to go lower, thats an easy process that does not require the medical underwriting approval as you’ll be able to lower coverage using the California Birthday Rule once you’re approved and active in a Medicare Supplement Plan. Each carrier may ask different questions on the application. However, as I stated before, the questions will be the same regardless of the Medicare Supplement Plan letter you are applying for if it’s with the same insurance company.
Third – Wait to hear back from the insurance company. The process may take 10-14 days depending on the company’s ability to process the application and either confirm or deny you coverage based on the their underwriting process.
If coverage is approved, and you do not have any other coverage. We will send you confirmation as well as the insurance company. Your new coverage will begin on the date you elected on the application. The newly approved Medicare Supplement Plan will begin to follow your Original Medicare as the secondary insurer– covering Medicare deductibles, copays, co-insurance costs (level of coverage depends on plan selection as price will depend on plan selection, age and ZIP code).
If denied coverage, you may look for another company that has less questions, but may be charging a higher premium for the level of coverage you selected at your age/ZIP code. However, it is likely the same reason you were denied by the first insurance application, will be the same reason any additional applications will be denied as well. There are circumstances where clients are successful with certain carriers, but it depends on the specific questions asked as well as your medical history, etc. I can review this with you over the phone to clarify any questions on this subject.
If enrollment in a Medicare Supplement Plan is unsuccessful, you may want to look into Medicare Advantage Plans. Apply during AEP– October 15th-December 7th for a January 1st start date. There is no medical underwriting with Medicare Advantage Plans. Unfortunately, not all counties in California offer Medicare Advantage Plans. Contact us if you would like us to look up this option for you and help compare plans during the Fall AEP or if you have a SEP open window to shop plans.
Fourth – In either scenario, there is no prior or current Medicare Supplement Plan to cancel as you were applying for coverage through underwriting. You were either approved and now have coverage or were denied coverage.
Note: If you are applying for Medicare Supplement Plan and are approved with the intent of leaving a Medicare Advantage Plan, please continue reading the process below to successfully transition plans, as the timing of when you change is important.
If accepted, and moving from a Medicare Advantage Plan, or you’re planning on trying to transition from the MAPD plan, you should apply for the Medicare Supplement Plan in October. Your current Medicare Advantage Plan will run through the end of the year (December 31st). The trick is to apply during the first two weeks of October, but set the start date to January 1st of the next year. This way you can get an answer on whether or not you’re approved/denied during the Annual Enrollment Period. Why?
If you are accepted into the Medicare Supplement Plan in October or Early November, you can then enroll in a stand-alone Medicare Prescription Drug Plan (Part D). Enrolling into this Part D plan will effectively cancel the Medicare Advantage Plan on December 31st and allow you to transition back to having Original Medicare + Medicare Supplement Plan + Medicare Prescription Drug Plan on January 1st.
If you are denied coverage for the Medicare Supplement Plan in October or Early November, you will have a 7 week period (Oct. 15th – Dec. 7th) to review any new Medicare Advantage Plans that are offered in your county that may be a better alternative than your current Medicare Advantage Plan for the next year.
Note: You also have the option of applying for a Medicare Supplement Plan and returning to Original Medicare during MAOEP. This would be based upon the outcome of your Medicare Supplement Plan application during January 1- March 31. This is called the Medicare Advantage Open Enrollment Period. During this time you can change to another Medicare Advantage Plan, drop your Medicare Advantage Plan and/or enroll in a Part D Plan with Original Medicare. This enrollment window is somewhat similar to the AEP, but slightly different as you’re only allowed to make one election change.
Note: I do not recommend moving to Original Medicare and dropping a Medicare Advantage Plan without first being accepted into a Medicare Supplement Plan for the 1st of the year. Why? I do not think it’s financially responsible to have only Original Medicare by itself unless you have Medi-Cal as a dual eligible Medicare beneficiary– there is no stop loss for medical bills that could potentially reach tens if not hundreds of thousands of dollars without a cap on the 20%. Original Medicare itself doesn’t have an out-of-pocket limit. This is where the Medicare Supplement Plans come in a protect you from a potential life changing 20% share of the cost for your medical bills ($75,000 surgery – 20% = $15,000).
The process of how to change your Medicare Advantage Plan is a fairly simple process. As to why someone may want to make a change the their Medicare Advantage Plan is covered in more detail under Comparing Plans – Medicare Advantage Plans and Change Plans- Medicare Advantage Plans.
This section’s primary focus is the process of how to change a Medicare Advantage Plans and the best practices for doing so. Since there is no underwriting for Medicare Advantage Plans (health questions asked), and there is no guaranteed-issue status needed to be approved, as there is no health questions asked, it comes down to the period or “window” of time you can make a change to a Medicare Advantage Plan.
Let’s jump right in. What are the best practices for changing Medicare Advantage Plans?
First – We are assuming you are in a Medicare Advantage Plan, and therefore, already have an active Medicare Advantage Plan covering you up until December 31st of the year. This means that you’ll likely be looking to make a change for January 1st of the following year by applying within the AEP October 15th – December 7th. Also you have options in the early Spring if using the Medicare Open Enrollment Period to make a change (February 1, March 1, or April 1). Not ideal, but is an option for you.
First things first! Shop MAPD plans in your county based on your ZIP code. Age does not play a factor in Medicare Advantage Plan availability, or the monthly premium charged for Medicare Advantage Plans available to you. Confirm the plan’s network (HMO or PPO). Review summary of benefits, compare co-insurance and review the OOP MAX. Review the “bundled” Part D Prescription Plan included in the MAPD Plan. Run your prescription list. Find the plan that suits you.
Second – Apply for the coverage. Fill out the application. If done in the appropriate window, you coverage will begin on the 1st of January if done during AEP (October 15th – December 7th). If done in the Spring for MAOEP (Jan 1 – March 31st) it will become effective the first of the month after the application was submitted–1st of February, 1st of March, or 1st of April (MAOEP). If SEP, it could be the 1st of any month.
Third – Wait for your enrollment application to be approved. You must have Part A & B of Medicare, as well as continue paying for Part B of Medicare while in a Medicare Advantage Plan ($164.90.10 in 2023). You may receive an outbound call to confirm your intent to enroll in the new Medicare Advantage Plan. If you miss the call, you will receive confirmation in the mail. Plan information will be mailed directly to you from the insurance company–cards, proof of enrollment, etc.
Fourth – You will not need to cancel you current Medicare Advantage Plan. Enrolling in the new Medicare Advantage Plan will discontinue the current plan on December 31st of the year if enrolling in the new plan during AEP. The new plan will start January 1st. You will have no lapse in coverage. The MAOEP is slightly different. See below.
If changing during MAOEP in the Spring (January 1-March 31st), the new plan will go into effect the 1st of the month after the application was submitted for the change. For example, if you applied February 7th, the new plan would be effective March 1 and effectively cancel the current plan the last day of February. If you applied March 27th, the new plan would be effective April 1st and the current plan would effectively be cancelled on March 31st.
Note: The Medicare Advantage Open Enrollment Period (MAOEP) can be used to make changes just as the AEP can be used, however, there are differences– see below.
Annual Enrollment Period
October 15th – December 7th each Fall. New plan starts January 1st of the new year.
How to change a Medicare Advantage Plan - AEP vs. MAOEP
AEP (October 15th - December 7th)
Using AEP to make a change to your Medicare Advantage Plan – If you enroll at anytime during the window of October 15th December 7th (AEP), you’ll have a new plan effective date January 1st of the following year. For example, if you apply the first day, October 15th or the last day, December 7th, the new plan starts January 1st.
During AEP, you are able to enroll/make changes to your Medicare Advantage Plans more than once before the deadline of December 7th. When changing plans, your intent should be do your research and make one elective change for the new year. However, if you need to make an additional change to another plan, this window allows you to do so make additional enrollments if you decide another Part C plan is better for you. The last plan you enrolled in will be the effective Medicare Advantage Plan come January 1 of the following calendar year. Since you may only be enrolled in one Medicare Advantage Plan at a time, your current plan will automatically cancel on December 31st and the last Medicare Advantage Plan you enrolled in during AEP will become effective January 1st.
If you happen to need to make a change in the Spring, you may take “advantage” of the MAOEP from January 1-March 31st. However, the MAOEP works slightly different–see below.
MAOEP (January 1st - March 31st)
The Medicare Advantage Open Enrollment Period is a window of time to make one last change (if needed) to your Medicare Advantage Plan for the new year and/or return to Original Medicare and apply for a stand-alone Medicare Part D Plan that would effectively cancel the Medicare Advantage Plan at the end of the month you applied for the Medicare Part D plan. When you enroll in a Part D plan in this window it will cancel your current Medicare Advantage Plan on the last day of the month you applied for the new Part D plan. Be sure you have a confirmed approval for a new Medicare Supplement Plan if using this window to move away from a Medicare Advantage Plan, as enrolling in the Part D Plan will effectively move you back to Original Medicare on the 1st of the following month. You’ll want your Medicare Supplement Plan to begin on that same day as well.
The difference between AEP and MAOEP is that the MAOEP only gives you a one time enrollment change to your Medicare Advantage Plan. If also has different enrollment effective dates depending when you submitted the application. If you were to use this enrollment window, the effective plan change would take effect the 1st of the month after the application was submitted. It is not like the AEP where all applications in the window fall to one effective date (January 1st).
If you’re electing to return to Original Medicare with a stand-alone Prescription Drug Plan, you can do so during this enrollment window as well. You may be returning to Original Medicare for various reasons. A common reasons is, you’ve been accepted into a new Medicare Supplement Plan and need to cancel the Medicare Advantage Plan outside of the AEP.
In this scenario, you would sign up for a new stand-alone Medicare Prescription Drug Plan to start the same day as your new Medicare Supplement Plan. You would likely want to apply for the Part D plan the month before the Medicare Supplement goes into effect. This way, the Medicare Advantage Plan would effectively cancel on that last day on the month before the Medicare Supplement and Stand-alone Medicare Prescription Drug plan go into effect. This being February 1, March 1 or April 1, depending on when you are timing the plan changes in the spring enrollment “window”.
Get Organized with your Rx list.
Review your Medicare Prescription Drug Plan each Fall during the Medicare Annual Enrollment Period October 15th – December 7th. List your medications in the Medicare drug finder to shop Part D plans for the new year.
The process of how to change a Medicare Prescription Drug Plan is a fairly simple process. Now, as to why you may be changing is a different story. Review in the navigation bar above, Comparing Plans- Medicare Prescription Plans and Change Plans- Medicare Prescription Plans for more in depth information on why clients change Medicare Prescription Drug Plans and how to compare them.
In this section, I’ll be covering the process of how to change a Medicare Prescription Drug Plan. Refer to changing a Medicare Advantage Plan if you are intending to change your Part D plan that is included inside your Medicare Advantage Plan (Part C) or MAPD Plan.
Now, what are the best practices for how to change a Medicare Prescription Drug Plan (Part D)?
First – Stand-alone Medicare Prescription Drug Plans run the entire calendar year. Therefore, you’ll likely be making a change for new plan to begin January 1st. To make the change, you’ll need to do so during the AEP, which runs October 15th – December 7th.
Shop the available Medicare Part D plans for the upcoming year. There are likely 20+ Part D plans in CA to choose from. You’ll be best-off using a Medicare Drug Plan finder such as the one Medicare.gov provides. We use it for our clients because it provides objective plan information from all insurance carriers offering California based drug plans from one source.
Shop the Part D Prescription Drug Plans based on the lowest estimated out-of-pocket costs (premium + copays) to find the plan that gives you the best value. Look the formulary, drug restrictions, and also the pharmacy networks during AEP to narrow down the best plan for you. Contact us if you would like help with this during AEP.
Second – Apply for the new Part D coverage by filling an application between October 15 – December 7th (AEP). The new plan enrollment will go into effect January 1st of the following calendar year.
Third – Wait for your enrollment application to be approved (which it will if you have Part A and/or Part B of Medicare). You may receive an outbound call to confirm your intent to enroll in the new Medicare Advantage Plan. If you miss the call, you will receive confirmation letter in the mail outlining the basis for the call (confirming intent to enroll in the plan). Plan information will be mailed to you from the insurance company directly– cards, proof of enrollment, etc.
Fourth – You will not need to cancel you current Medicare Prescription Drug Plan. Enrolling in the new Medicare Prescription Drug Plan will discontinue the current plan on December 31st of the year if changing plans during AEP. The new plan will start January 1st. You will have no lapse in coverage.
Note: If enrolling in a Medicare Prescription Drug Plan during MAOEP to return to Original Medicare, effectively dropping the Medicare Advantage Plan, the start date will depend on which month you apply for the Part D plan. The start date will then begin the 1st of the following month (February 1, March 1 or April 1).
There are other scenarios, such as SEP windows that take place with Medicare Part D Plan cancellations. If you feel you have extenuating circumstances and were sent a SEP letter from CMS, contact us and we will walk you through your plan options and outline the best plan of attack for how to change a Medicare Prescription Drug Plan inside the SEP window. They usually give you an extended time to enroll, but ideally you want coverage to begin January 1, so the additional time is more of a “safety blanket” for those whose forget to address their dropped coverage within the normal AEP window.